1- Ray Blinds Inc. products are warranted against defects in materials, workmanship, or malfunction.
2- All internal mechanisms for 5 years including Operational cords, clutch and brackets.
3- Cordless mechanism 2 years
4- Battery Motors for 3 years, low voltage and regular wired motors for 5 years from the date of original purchase.
5- Repairs and/or replacements will be made with the next available parts or products.
6- Ray Blinds Inc’s warranty applies only to the original purchaser.
1- INCIDENTAL OR CONSEQUENTIAL DAMAGES, MISUSE OR ABUSE.
2- Normal wear and tear.
3- Damage to the product due to reprogramming of the motor by the customer is not covered by the warranty.
4- Excessive exposure to sunlight, moisture, wind and water.
5- Normal wear and tear, discoloration or fading over time. Exceptional use, improper operation, improper handling or modification.
6- Damage to pets and insects.
7- Dough wiggling, cupping, or puffing is to be expected for all fabrics to varying degrees, depending on the individual characteristics of each fabric.